Professional and Caring Psychological Services

Saint Louis, Missouri



 


Office Policies

Information about fees.

For those individuals who do not have insurance benefits we offer a sliding scale which is based on income and the number of dependents in the client's immediate family. My basic fee is $125 for a fifty-minute therapeutic hour. The fee for an intial consultation is $160. Fees and payment arrangements can be discussed during the initial consultation. Most insurance companies limit maximum charges for services.


Information about payment arrangements.

In general, payment is expected at the time of service unless prior arrangements have been made. Since many insurance plans differ in their requirements there are often several options available regarding insurance submission. Insurance submission can be discussed during the initial consultation.

I only charge interest on accounts where appropriate payment has NOT been made AND our office has not been contacted to make payment arrangements. Interest free payment agreements are available for those who cannot pay what they are responsible for at the time of service. This can be discussed at any time with Dr. Krapu.


Information about cancellation policies.

The time that is scheduled for you is not available to any other individual. Consequently, if you do not use this time it is not available to others who want to use my services. Therefore I observe the following cancellation and no show policy.

A late cancellation fee of $60 (about one half my usual hourly fee) is charged per occurrence if there is less than 24 hours notice of a cancellation (unless it is an emergency). If I am not notified by the time of your appointment time and we do not meet for our scheduled appointment (no show) then I charge my full hourly fee of $160 per occurrence. Insurance does NOT cover late cancellation and no show fees. My office will attempt to contact you immediately if for some reason I cannot make it into my office because of weather or for any other reason.

NOTE REGARDING BAD WEATHER

On "snow days" late cancellation fees are WAIVED, but I still need to be contacted regarding your late cancellation. I leave it up to you if you do not feel comfortable driving to my office because of severe weather conditions. If I am not notified by the time of your appointment time and we do not meet for our scheduled appointment (no show) then I still charge my full hourly fee of $160 per occurrence. My office will attempt to contact you immediately if for some reason I cannot make it into my office because of weather or for any other reason.

Go to Treatment Contract


Information about collection procedures.

Generally, we will send out a monthly statement noting the charges and payments on your account. Unless prior arrangements are made, payment for services is due at the time of service. If we are filing your insurance, then any co-payment or deductible is requested at the time of service. Any payments that you do not make during the month are due by the end of the month in which you receive your bill.

I only charge interest on accounts where appropriate payment has NOT been made AND my office has not been contacted to make payment arrangements. Interest free payment agreements are available for those who cannot pay what they are responsible for at the time of service. This can be discussed at any time with Dr. Krapu.

In the event that all efforts we have made to resolve a billing dispute fail. Your account may be turned over to an attorney for collection. At that point, all contact regarding your billing account will be handled through the attorney.


Treatment Contract

A treatment contract is required for all clients or the responsible party (in the case of children or adolescents). This contract covers points such as insurance submission to insurance companies, assignment of benefits, and my cancellation policies.

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(314) 842-2258
fax on request

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